
Free delivery from €250
Free 72-hour delivery on orders over €250 in mainland France.
- For items in stock: delivery within 72 working hours.
- For out-of-stock items: the delivery timeframe will be stated in your order confirmation.
Your order will be confirmed by email from our customer service team. If your order contains several items, you may receive them in separate deliveries.
All delivery dates we provide are estimates. Deliveries may sometimes be delayed due to circumstances beyond our control. For this reason, we cannot be held liable or offer compensation for any loss caused by late or delayed deliveries.
Please allow an extra two days during certain periods, such as sales, annual holidays or public holidays.
We ship orders within France (and elsewhere in Europe) via UPS, DHL or COLA. Shipping rates vary according to the size and weight of the products in your order.
Delivery charges are calculated at checkout for orders under €250. Delivery is free on orders of €250 or more in mainland France.
For countries not covered or listed on our website, you can request a quote at: support@charliecrane.fr
Pay in 3 interest-free installments with Scalapay
Payment via Scalapay allows you to pay for your order in 3 installments, with no fees and no minimum purchase. You receive your parcel as usual, but the total amount of your order is divided into 3 equal monthly installments.
How does Scalapay work?Scalapay is an innovative financing service that allows you to shop at your favorite online stores and directly in-store, receive your products immediately, and pay in 3 equal interest-free installments.
The service incurs no additional fees for the customer if installments are paid by the due date. The first installment will be debited immediately at the time of purchase. The 2 remaining installments will be debited over the following 2 months.
- First installment: at the time of purchase
- Second installment: 1 month from the date of purchase
- Third installment: 2 months from the date of purchase
Scalapay pays the seller the full amount of the order without delay and assumes all risks of fraud and payment default.
Is it safe to pay via Scalapay?
All payments made through Scalapay are managed by our partner Stripe. Stripe is the world leader in online payment management and handles millions of transactions every day on sites such as Shopify and Booking.com.
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